This is an incredibly worrying time for our clients, their loved ones and our carers alike. We’re fully committed to supporting all our clients and our carers through this, and to keeping everyone safe.
We’re keeping fully abreast of developments relating to the spread of COVID-19 by taking advice from our Local Authorities, as well as Public Health England and the Care Quality Commission. We’re following the government’s official guidance for care providers, and are routinely monitoring developments, reviewing our procedures and responding as the situation evolves.
Keeping You Safe
The safest place for anyone right now is at home. Our number one priority is protecting both our clients and our carers, as well as maintaining our service that is so genuinely vital to many. We recognise that having any visitors in your home right now can be a worry, but we’ve taken steps to ensure you remain safe:
All our carers undergo extensive training on COVID-19, including:
For a full list of the training our carers undergo, please visit the Our Carers page.
Our carers are fully equipped with the appropriate PPE
This includes hand sanitizer, disposable gloves, disposable aprons, surgical masks, full face visor shields (where appropriate) and shoe covers.
We’re family when family can’t be there – our care is never just about completing tasks. Social interaction is critical for mental health and wellbeing, and a visit from our carers can help put a smile on your face and combat loneliness during this difficult time.
The COVID-19 outbreak has made this a very worrying and wholly unprecedented time for everyone. We’re here to help and support you, so please don’t hesitate to call us on 01482 655002. We’ll be happy to answer any questions you may have.
It’s important at this time to only follow guidance from official and trustworthy sources. The below links will help you access the right information, and stay up to date with any developments:
Call us: 01482 655002
Email us: firstname.lastname@example.org